This Privacy Policy describes how Ajet Ventures LLC, doing business as Laundriii ("Company," "we," "us," or "our") collects, uses, discloses, and protects personal and business information in connection with our laundry services, including self-service laundromat use, wash & fold, pickup and delivery services, commercial services, subscription services, and use of our website and related platforms (collectively, the "Services").

This Privacy Policy applies to information collected in the course of providing the Services. Use of the Services constitutes acknowledgment of this Privacy Policy and the Company's Terms of Service, which are made available on this website and govern use of the Services.

1. Information We Collect

We collect information reasonably necessary to operate and provide the Services.

A. Information Provided by Customers

Name and contact information (email address, phone number)
Business name and authorized contact details (for commercial accounts)
Billing and payment information
Pickup and delivery addresses
Account credentials
Order history, service preferences, and scheduling information
Communications with customer support

B. Commercial Account Information

For commercial customers, we may collect:

Business contact information
Authorized user details
Service volume, frequency, and usage data
Invoicing, billing, and payment records

Commercial customers are responsible for ensuring they have appropriate authority to provide any employee, contractor, or guest information used in connection with the Services.

C. Automatically Collected Information

IP address
Device and browser type
Website usage data and interaction logs
Cookies and similar tracking technologies

D. Payment Information

Payment information is processed by third-party payment processors. The Company does not store full credit or debit card numbers.

2. How We Use Information

Information may be used to:

Provide, manage, and fulfill Services
Process transactions, subscriptions, and billing
Schedule and route pickups and deliveries
Communicate service updates, operational notices, and account information
Administer commercial and subscription accounts
Improve operational efficiency, logistics, and service quality
Detect fraud, misuse, or unauthorized activity
Comply with legal, regulatory, and accounting requirements
Enforce applicable terms, policies, and agreements

The Company does not sell personal information.

3. Information Sharing and Disclosure

Information may be shared with:

Service providers and vendors necessary to operate the Services (e.g., payment processors, routing and logistics platforms, software providers)
Delivery, routing, or processing partners as required to complete Services
Professional advisors such as legal, accounting, or compliance providers
Government authorities when required by law, regulation, or legal process
A successor entity in connection with a merger, acquisition, or sale of assets

All third parties are authorized to use information only as necessary to perform services on the Company's behalf or to comply with legal obligations.

4. Commercial Client Data Use

For commercial customers:

Service usage, volume, and scheduling data may be analyzed in aggregate for operational planning, pricing, and service optimization.
Commercial client data is not shared with competitors.
The Company does not disclose commercial client identities for marketing or promotional purposes without consent.

5. Cookies and Tracking Technologies

Cookies and similar technologies may be used to:

Operate and secure the website
Enable account functionality
Analyze usage patterns and performance
Improve user experience

Customers may disable cookies through browser settings; however, certain features of the website may not function properly.

6. Data Retention

The Company retains personal and commercial information only for as long as reasonably necessary to:

Provide Services
Maintain business and transaction records
Comply with legal, accounting, and regulatory obligations
Resolve disputes and enforce policies

Retention periods may vary depending on account type and applicable legal requirements.

7. Data Security

The Company uses commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system can be guaranteed to be completely secure, and the Company cannot guarantee absolute security.

8. California Privacy Rights (CCPA / CPRA)

California residents may have the right to:

Request access to personal information collected
Request deletion of personal information, subject to legal exceptions
Request correction of inaccurate personal information
Limit certain uses of personal information

Requests may be submitted by contacting:

support@laundriii.com
888-411-8081

The Company may verify identity before responding to requests. Certain information may be retained as permitted or required by law.

9. Children's Privacy

The Services are not directed to individuals under the age of 13. The Company does not knowingly collect personal information from children.

10. Third-Party Services

The website or Services may contain links to third-party websites or services. The Company is not responsible for the privacy practices or content of those third parties.

11. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the Services after such changes constitutes acknowledgment of the updated Privacy Policy.

12. Contact Information

Ajet Ventures LLC, DBA Laundriii
1795 W San Carlos St
San Jose, CA 95128

support@laundriii.com
888-411-8081