Full-Service Laundry Terms of Service

These Terms of Service ("Agreement") govern the use of laundry services provided by Ajet Ventures LLC, doing business as Laundriii ("Company," "we," "us," or "our"), including self-service, wash & fold, pickup and delivery, and subscription-based services.

Garment Care, Missing, or Damaged Goods

The Company will use commercially reasonable, industry-standard efforts to provide washing, drying, and folding services.
All garments are accepted by weight only. The Company does not perform piece-by-piece counts.
The Company does not read or follow manufacturer care labels due to operational constraints.
All clothing is washed using commercial front-load machines with high-speed extraction.
The Company accepts no liability for:

Normal wear and tear
Shrinkage, color loss, or fabric degradation
Damage to delicate or "special care" items

The Company does not guarantee the removal of stains.
The Company is not responsible for loss or damage to items left in pockets or bags, including but not limited to money, jewelry, electronics, or personal effects.
The Company reserves the right to refuse service for any item at its sole discretion.
Customer acknowledges that weights may vary due to moisture content and handling.
Customer agrees not to leave items if the potential loss of a garment is unacceptable.
The Company may process Customer laundry at any Company-owned or affiliated facility.

Claims Notice Requirement

Customer must notify the Company in writing within five (5) business days of delivery or pickup completion of any missing or damaged items. Failure to do so constitutes a waiver of any such claim.

Pickup & Delivery Services

Customer acknowledges that pickup and delivery services involve transportation, routing, and third-party handling. The Company is not responsible for delays caused by traffic, weather, access issues, incorrect address information, or customer unavailability.

Liability for any loss or damage during pickup or delivery is subject to the same limitations set forth in this Agreement.

Unclaimed / Abandoned Items

Any items not claimed within thirty (30) days of service completion may be considered abandoned and may be donated or disposed of at the Company's discretion without further liability.

Allergy Notice

Laundry is processed in shared commercial machines. Residual detergents or chemicals may remain and may not be hypoallergenic. By using the Company's services, Customer assumes all risk of allergic reactions or sensitivities.

Disclaimer & Limitation of Liability

To the maximum extent permitted by law, the Company's liability shall be limited to general money damages not to exceed the amount paid by Customer for the service giving rise to the claim.

In no event shall the Company be liable for consequential, incidental, indirect, special, or punitive damages, whether or not foreseeable.

Services are provided "as is" and "as available," without warranties of any kind, express or implied.

This limitation of liability shall be Customer's exclusive remedy.

Force Majeure

The Company shall not be liable for failure or delay in performance due to events beyond its reasonable control, including but not limited to acts of God, labor shortages, equipment failure, utility interruptions, or governmental actions.

Entire Agreement & Governing Law

This Agreement constitutes the entire agreement between the parties and may be modified only in writing signed by both parties.

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Laundriii Subscription (Cents) Terms of Service

These Subscription Terms govern recurring and subscription-based services offered by Ajet Ventures LLC, DBA Laundriii, through the Cents software platform ("Subscription Services").

By subscribing, Customer agrees to these Subscription Terms in addition to the Full-Service Laundry Terms above.

Subscription Terms
- Subscription features, pricing, benefits, minimum commitments, and conditions are displayed on the /subscriptions page.
- Certain subscriptions require a minimum term or minimum spend commitment.
- Subscription benefits are provided in consideration for Customer's financial commitment and are payable regardless of actual usage.
Automatic Renewal & Cancellation
- Subscriptions automatically renew unless canceled prior to renewal.
- Early cancellation does not result in refunds unless expressly stated.
- Customers may cancel through the platform or by contacting support.
Modifications
The Company may modify subscription features or pricing with advance notice. Customers may cancel without penalty within thirty (30) days of notice of material changes.
Payments & Refunds
- Subscription payments are non-refundable except as required by law.
- Failure to meet minimum spend requirements may result in loss of benefits or termination.
- Payment methods are securely stored and charged as authorized.
Suspension & Termination
The Company may suspend or terminate subscriptions for violations of these Terms. Prepaid amounts may be forfeited.
Limitation of Liability
Subscription Services are provided "as is." The Company shall not be liable for indirect, incidental, or consequential damages related to subscriptions.
Governing Law
These Terms are governed by the laws of the State of California.

Laundriii – Terms of Service